Network Support Specialist (BP/EP) Diploma

Overview and Award Outcomes

Overview

This degree provides the skills needed to design, manage, troubleshoot and secure wired and wireless network environments.  Students will gain technical skills through hardware installation, software configuration and management of computers, servers and networking devices. Microsoft Windows, Linux, Cisco, and other multi-vendor and cloud-based platforms relevant for today’s networks are explored.

Award Outcomes

Install hardware and software to meet enterprise needs.

Perform tasks required of a network administrator.

Provide Technical Support for computers.

Set up computer networks.

Perform preventative maintenance.

Demonstrate safe service and repair practices.

Explain principles of network operation.

Career Opportunities

Positions are available as Network Support Specialists, Network Analysts, Network Administrators.

Program Requirements

Technical Studies Required 34 Credits

Course NumberCourse TitleCourse Credits
CCIS1000Information Systems

3

CCIS1080Microsoft Office Productivity Apps 1

3

CCIS1102PC Operating Systems

3

CCIS1105Network Essentials

4

CCIS1110Windows Admin 1

3

CCIS1121Linux Admin 1

3

CCIS1421CCNA 2: Basic Router and Switch Configuration

4

CCIS1505Fundamentals of Programming

4

CCIS2675A+ Hardware Support

3

Choose one of the following:

Course NumberCourse TitleCourse Credits
CCIS1431CCNA 3: Intermediate Router and Switch Configuration

4

CCIS2122Linux Admin 2

4

CCIS2150Windows Admin 2

4

General Education Required 7 Credits

Choose two of the following:

Course NumberCourse TitleCourse Credits
CCDS1040Job Seeking Skills

2

COMM1050Communication in the Workplace

2

COMM2050Interpersonal Communication

3

COMM2060Small Group Communication

3

COMM2130Public Speaking

3

Choose one of the following:

Course NumberCourse TitleCourse Credits
ENGL1021Essay Fundamentals

3

ENGL1026Writing for Careers

3

ENGL2121Writing and Research

4

ENGL2125Technical Writing

3

General Education Elective 0 Credits

Technical Studies Elective 3 Credits

Any CCIS course that is not required for this award may be used as an elective.

Recommended:

Course NumberCourse TitleCourse Credits
CCIS1443CCNA 4: WANs, VPNs, and Enterprise Networks

4

CCIS1480CCNA (Cisco Certified Network Associate) Exam Prep

1

CCIS1490CCNA Specialty Fields

3

CCIS2161Linux Admin 3

3

CCIS2270Windows Admin 3

4

CCIS2680A+ Software Support

3

CCIS2685A+ Exam Prep

1

Total Diploma Credits 44

Semester Sequence

Completion of this award may require taking courses at both campuses.  For more information, please contact your faculty program advisor.

Prerequisite: Qualifying score on the computer literacy assessment test or CPLT1000 and CPLT1100

First Semester

Course NumberCourse TitleCourse Credits
CCIS1000Information Systems

3

CCIS1080Microsoft Office Productivity Apps 1

3

CCIS1102PC Operating Systems

3

 

Choose two of the following:

CCDS1040Job Seeking Skills

2

COMM1050Communication in the Workplace

2

COMM2050Interpersonal Communication

3

COMM2060Small Group Communication

3

COMM2130Public Speaking

3

Total Credits  13

Second Semester

Course NumberCourse TitleCourse Credits
CCIS1105Network Essentials

4

CCIS1505Fundamentals of Programming

4

CCIS2675A+ Hardware Support

3

 

Choose one of the following:

ENGL1021Essay Fundamentals

3

ENGL1026Writing for Careers

3

ENGL2121Writing and Research

4

ENGL2125Technical Writing

3

Total Credits  14

Third Semester

Course NumberCourse TitleCourse Credits
CCIS1110Windows Admin 1

3

CCIS1121Linux Admin 1

3

CCIS1421CCNA 2: Basic Router and Switch Configuration

4

Total Credits  10

Fourth Semester

Course NumberCourse TitleCourse Credits
Choose one of the following:

CCIS1431CCNA 3: Intermediate Router and Switch Configuration

4

CCIS2122Linux Admin 2

4

CCIS2150Windows Admin 2

4

 

Technical Studies Electives

3

Total Credits  7

Technical Studies Electives

Any Computer Careers/Information Technology (CCIS) course that is not required for this award may be used as an elective.

Recommended:

Course NumberCourse TitleCourse Credits
CCIS1301HTML & CSS

3

CCIS1443CCNA 4: WANs, VPNs, and Enterprise Networks

4

CCIS1480CCNA (Cisco Certified Network Associate) Exam Prep

1

CCIS1490CCNA Specialty Fields

3

CCIS2385IT Internship

2 - 8

CCIS2680A+ Software Support

3

CCIS2685A+ Exam Prep

1

Choose a Total of:  4 Credits

Graduation (44 Credits)

Semester listings reflect the recommended sequence.  Due to circumstances beyond our control, the information herein is subject to change without notice.  This listing is to be used strictly as an advising tool.


7/9/2018 : BP 2112 / EP 2113