BUSN1200 Managerial Communication

It is essential that a manager in any organization understand how that organization communicates. This course is designed to improve the student`s understanding of a manager's place within the organization and to provide an awareness of effective communication skills needed within an organization. The course will include a discussion of new organizational communication processes, status and power within an organization, sources of conflict within an organization and common communication methods used by managers within the organization.

Credits

3

Prerequisite

Qualifying score on writing assessment test OR ENGL0930

Course Requirements and Evaluation

Refer to Course Syllabus for detailed information regarding the requirements and evaluation standards for this course. The Course Syllabus will be distributed the first week of the course.

Learning Outcomes

The following outcomes will be addressed in the course:
Understand the concept of communication within the organization
Discuss traditional views of status and power within the organization
Apply conflict management techniques
Discuss cultural control, diversity and change
Apply techniques of running effective meetings
Apply facilitation techniques
Apply principles of effective presentations to groups
Apply basic principles of negotiation
Apply principles of crisis communication
Apply principles of external communication
Apply concepts of leader-member relationships

Text and References

A list of textbooks required for this course is available at the bookstore.

Course Scheduling

The scheduled hours of instruction include sixteen hours for each lecture credit, thirty two hours for each lab credit and forty hours for each credit of supervised occupational experience (SOE). Lecture credit may include formal or impromptu lectures, demonstrations or discussions with the entire class or with small groups or individuals. Refer to the Credit Details section of this course outline for the credit breakdown.

Accommodations Statement

Disability Services assists students with disabilities who need accommodations to access programs, services and college activities.  If this applies to you, please contact the DS Office on your campus to initiate the accommodations process. 
Brooklyn Park Campus - 763-488-2477
Eden Prairie Campus – 952-995-1544

Campus

Brooklyn Park Campus Eden Prairie Campus 952-995-1300

Credit Details

lecture:

3

lab:

0