ENGL2001 Workplace Correspondence

This course will provide instruction in selecting, organizing, and writing effective workplace correspondence. The course will cover a variety of methods of correspondence commonly used in the workplace including, but not limited to, letters, memos, e-mail, instant messaging, text messaging, and wikis. Areas of study will include selecting the appropriate medium for the message and using common guidelines for different mediums. This course is designed primarily for working students who want to improve the writing skills they are already using in the workplace.

Credits

2

Prerequisite

Qualifying score on writing assessment test OR ENGL1021 or ENGL1026 and Qualifying score on reading assessment test OR ENGL0921. Basic computer literacy skills required

Course Requirements and Evaluation

Refer to Course Syllabus for detailed information regarding the requirements and evaluation standards for this course. The Course Syllabus will be distributed the first week of the course.

Learning Outcomes

The following outcomes will be addressed in the course:
Analyze audience needs in specific workplace situations
Select the appropriate medium for a variety of workplace correspondence situations
Use the writing process to compose effective workplace correspondence
Identify appropriate tone for common workplace situations
Identify common problems encountered in workplace correspondence
Implement solutions for common workplace correspondence problems
Write effective workplace correspondence for common workplace situations and audiences in a variety of mediums
Follow the rules of Standard Edited American English in all writing

Text and References

A list of textbooks required for this course is available at the bookstore.

Course Scheduling

The scheduled hours of instruction include sixteen hours for each lecture credit, thirty two hours for each lab credit and forty hours for each credit of supervised occupational experience (SOE). Lecture credit may include formal or impromptu lectures, demonstrations or discussions with the entire class or with small groups or individuals. Refer to the Credit Details section of this course outline for the credit breakdown.

Accommodations Statement

Disability Services assists students with disabilities who need accommodations to access programs, services and college activities.  If this applies to you, please contact the DS Office on your campus to initiate the accommodations process. 
Brooklyn Park Campus - 763-488-2477
Eden Prairie Campus – 952-995-1544

Campus

Brooklyn Park Campus Eden Prairie Campus 952-995-1300

Credit Details

lecture:

2

MnTC Goal Areas:

1