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Medical Receptionist (BP/EP) Occupational Certificate

Overview and Award Outcomes

Overview

The medical receptionist processes telephone calls, greets patients, schedules appointments, maintains patient file data, and may arrange for laboratory and diagnostic services. Accuracy, dependability and a courteous professional manner are essential. This career requires excellent communication skills and knowledge of patient confidentiality laws.

Award Outcomes

Utilize appropriate software.

Apply medical terminology.

Key business correspondence.

Communicate proper English and grammar.

Document telephone communication.

Schedule appointments.

Demonstrate accounting principles.

Illustrate professional behavior.

Interpret HIPAA regulations.

Utilize electronic health record.

Demonstrate insurance and billing procedures.

Apply medical coding principles.

Career Opportunities

The medical receptionist will find job opportunities in a variety of health care settings.

Program Requirements

Technical Studies Required 18 Credits

Course NumberCourse TitleCourse Credits
CPLT1005Advanced Keyboarding and Document Processing

3

ENGL1010Business English

3

OFCR1301Medical Terminology

4

OFCR1317Medical Office Procedures

4

OFCR1335Medical Coding and Reimbursement Fundamentals

4

General Education Required 2 Credits

Course NumberCourse TitleCourse Credits
COMM1050Communication in the Workplace

2

General Education Elective 0 Credits

Technical Studies Elective 0 Credits

Total Occupational Certificate Credits 20

Semester Sequence

Offered at Brooklyn Park and Eden Prairie

First Semester

Course NumberCourse TitleCourse Credits
CPLT1005Advanced Keyboarding and Document Processing

3

COMM1050Communication in the Workplace

2

ENGL1010Business English

3

OFCR1301Medical Terminology

4

Total Credits  12

Second Semester

Course NumberCourse TitleCourse Credits
OFCR1317Medical Office Procedures

4

OFCR1335Medical Coding and Reimbursement Fundamentals

4

Total Credits  8

Graduation (20 Credits)

Semester listings reflect the recommended sequence.  Due to circumstances beyond our control, the information herein is subject to change without notice.


6/6/2018 : BP 2008 / EP 2209