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IT Service Desk Technician (BP/EP) Occupational Certificate

Semester Sequence

Completion of this award may require taking courses at both campuses. For more information, please contact  your faculty program advisor.

First Semester

Course NumberCourse TitleCourse Credits
CCIS1000Information Systems

3

CCIS1095Microsoft Office 365

2

CCIS2675A+ Hardware Support

3

CCIS1102PC Operating Systems

3

Total Credits  11

Second Semester

Course NumberCourse TitleCourse Credits
CCIS1005Computer Security Awareness

3

CCIS1080Microsoft Office Productivity Apps 1

3

CCIS2065Help Desk/User Support

3

CCIS2680A+ Software Support

3

Total Credits  12

Graduation (23 Credits) 

Prerequisite: Basic computer literacy, familiarity with the Internet, college-level reading and communication ability, and proficiency in basic mathematics. 

Semester listings reflect the recommended sequence. Due to circumstances beyond our control, the information herein is subject to change without notice. This listing is to be used strictly as an advising tool. 

 

6/24/2019 : BP 2123 / EP 2124