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Medical Receptionist (BP/EP) Occupational Certificate

Overview and Award Outcomes

Overview

The medical receptionist processes telephone calls, greets patients, schedules appointments, maintains patient file data, and may arrange for laboratory and diagnostic services. Accuracy, dependability and a courteous professional manner are essential. This career requires excellent verbal and written communication skills and knowledge of patient confidentiality laws.

Prerequisite: CPLT1000 Computer Keyboarding or qualifying score on keyboarding assessment test with demonstration of QWERTY home row typing technique.  Qualifying score on math assessment test OR MATH1050 or MATH1060.

Award Outcomes

Apply medical terminology

Create business correspondence

Communicate using grammatically correct English

Document telephone communication

Schedule appointments

Demonstrate professional behavior

Interpret HIPAA regulations

Utilize an electronic health record

Demonstrate insurance and billing procedures

Career Opportunities

The medical receptionist will find job opportunities in a variety of health care settings.

Program Requirements

Technical Studies Required 18 Credits

Course NumberCourse TitleCourse Credits
CPLT1005Advanced Keyboarding and Document Processing

3

ENGL1010Business English

3

OFCR1301Medical Terminology

4

OFCR1317Medical Office Procedures

4

OFCR1335Medical Coding and Reimbursement Fundamentals

4

General Education Required 2 Credits

Course NumberCourse TitleCourse Credits
COMM1050Communication in the Workplace

2

General Education Elective 0 Credits

Technical Studies Elective 0 Credits

Total Occupational Certificate Credits 20

Semester Sequence

Offered at Brooklyn Park and Eden Prairie

First Semester

Course NumberCourse TitleCourse Credits
CPLT1005Advanced Keyboarding and Document Processing

3

COMM1050Communication in the Workplace

2

ENGL1010Business English

3

OFCR1301Medical Terminology

4

Total Credits  12

Second Semester

Course NumberCourse TitleCourse Credits
OFCR1317Medical Office Procedures

4

OFCR1335Medical Coding and Reimbursement Fundamentals

4

Total Credits  8

Graduation (20 Credits)

Semester listings reflect the recommended sequence.  Due to circumstances beyond our control, the information herein is subject to change without notice.

 

4/13/2021 : BP 2008 / EP 2209