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IT Service Desk Technician (BP/EP) Occupational Certificate

Semester Sequence

Completion of this award may require taking courses at both campuses. For more information, please contact your faculty program advisor.

Prerequisite Knowledge: A student seeking this award should have qualifying assessment scores on the math, reading, writing, computer literacy, and keyboarding placement tests as identified by individual course prerequisites.

First Semester

Course NumberCourse TitleCourse Credits
CCDS1000College Success Seminar

1
CCIS1000Information Systems

3
CCIS1080Microsoft Productivity Apps 1

3
CCIS1095Microsoft 365

2
CCIS1102PC Operating Systems

3
CCIS2675A+ Hardware Support

3

Total Credits  15

Second Semester

Course NumberCourse TitleCourse Credits
CCIS1005Computer Security Awareness

3
CCIS1105Network Admin 1

4
CCIS2065Help Desk/User Support

3
CCIS2075IT Career Readiness

2
CCIS2680A+ Software Support

3

Total Credits  15

Graduation (30 Credits) 

Semester listings reflect the recommended sequence. Due to circumstances beyond our control, the information herein is subject to change without notice. This listing is to be used strictly as an advising tool. 

 

4/12/2021 : BP 2123 / EP 2124