Overview and Award Outcomes
Overview
The medical receptionist processes telephone calls, greets patients, schedules appointments, maintains patient file data, and may arrange for laboratory and diagnostic services. Accuracy, dependability and a courteous professional manner are essential. This career requires excellent verbal and written communication skills and knowledge of patient confidentiality laws.
Prerequisite: CPLT1000 Computer Keyboarding or qualifying score on keyboarding assessment test with demonstration of QWERTY home row typing technique. Qualifying score on math assessment test OR MATH1050 or MATH1060.
Award Outcomes
Apply medical terminology.
Create business correspondence.
Communicate using grammatically correct English.
Document telephone communication.
Schedule appointments.
Demonstrate professional behavior.
Interpret HIPAA regulations.
Utilize an electronic health record.
Demonstrate insurance and billing procedures.
Semester Sequence
Offered at Brooklyn Park and Eden Prairie
Graduation (20 Credits)
Semester listings reflect the recommended sequence. Due to circumstances beyond our control, the information herein is subject to change without notice.
6/20/2019 : BP 2008 / EP 2209