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Medical Office Specialist (BP/EP) Occupational Certificate

Overview and Award Outcomes

Overview

The Medical Office Specialist processes telephone calls, greets patients, schedules appointments, maintains patient file data, and may arrange for laboratory and diagnostic services. Accuracy, dependability and a courteous professional manner are essential. This career requires excellent verbal and written communication skills and knowledge of patient confidentiality laws.

Prerequisite: CPLT1000 Computer Keyboarding or qualifying score on keyboarding assessment test with demonstration of QWERTY home row typing technique.  Qualifying score on math assessment test OR MATH0910 or MATH0920.

 

Award Outcomes

Apply medical terminology

Create business correspondence

Communicate using grammatically correct English

Document telephone communication

Schedule appointments

Demonstrate professional behavior

Interpret HIPAA regulations

Utilize an electronic health record

Demonstrate insurance and billing procedures

Career Opportunities

The medical receptionist will find job opportunities in a variety of health care settings.

Program Requirements

Technical Studies Required 15 Credits

Course NumberCourse TitleCourse Credits
CPLT1005Advanced Keyboarding and Document Processing

3

OFCR1301Medical Terminology

4

OFCR1317Medical Office Procedures

4

OFCR1335Medical Coding and Reimbursement Fundamentals

4

General Education Required 6 Credits

Course NumberCourse TitleCourse Credits
COMM1250Interpersonal Communication

3

ENGL1080Professional Writing

3

General Education Elective 0 Credits

Technical Studies Elective 0 Credits

Total Occupational Certificate Credits 21

Semester Sequence

Offered at Brooklyn Park and Eden Prairie

First Semester

Course NumberCourse TitleCourse Credits
CPLT1005Advanced Keyboarding and Document Processing

3

COMM1250Interpersonal Communication

3

OFCR1301Medical Terminology

4

Total Credits  10

Second Semester

Course NumberCourse TitleCourse Credits
ENGL1080Professional Writing

3

OFCR1317Medical Office Procedures

4

OFCR1335Medical Coding and Reimbursement Fundamentals

4

Total Credits  11

Graduation (21 Credits)

Semester listings reflect the recommended sequence.  Due to circumstances beyond our control, the information herein is subject to change without notice.

 

2/4/2022 : BP 2008 / EP 2209