Overview and Award Outcomes
Overview
The Medical Office Specialist processes telephone calls, greets patients, schedules appointments, maintains patient file data, and may arrange for laboratory and diagnostic services. Accuracy, dependability and a courteous professional manner are essential. This career requires excellent verbal and written communication skills and knowledge of patient confidentiality laws.
Prerequisite: CPLT1000 Computer Keyboarding or qualifying score on keyboarding assessment test with demonstration of QWERTY home row typing technique. Qualifying score on math assessment test OR MATH0910 or MATH0920.
Award Outcomes
Apply medical terminology
Create business correspondence
Communicate using grammatically correct English
Document telephone communication
Schedule appointments
Demonstrate professional behavior
Interpret HIPAA regulations
Utilize an electronic health record
Demonstrate insurance and billing procedures
Semester Sequence
Offered at Brooklyn Park and Eden Prairie
Graduation (21 Credits)
Semester listings reflect the recommended sequence. Due to circumstances beyond our control, the information herein is subject to change without notice.
3/1/2023 : BP 2208 / EP 2209