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IT Service Desk Technician (BP/EP) Occupational Certificate

Semester Sequence

Completion of this award may require taking courses at both campuses. For more information, please contact your faculty program advisor.

Prerequisite Knowledge: A student seeking this award should have qualifying assessment scores on the math, reading, writing, computer literacy, and keyboarding placement tests as identified by individual course prerequisites.

First Semester

Course NumberCourse TitleCourse Credits
CCDS1000How to Succeed in College

1
ITEC1000Information Systems

3
ITEC1080Microsoft Productivity Apps 1

3
ITEC1095Microsoft 365

2
ITEC1102PC Operating Systems

3
ITEC2675A+ Hardware Support

3

Total Credits  15

Second Semester

Course NumberCourse TitleCourse Credits
ITEC1005Computer Security Awareness

3
ITEC1105Network Admin 1

4
ITEC2065Help Desk/User Support

3
ITEC2075IT Career Readiness

2
ITEC2680A+ Software Support

3

Total Credits  15

Graduation (30 Credits) 

Semester listings reflect the recommended sequence. Due to circumstances beyond our control, the information herein is subject to change without notice. This listing is to be used strictly as an advising tool. 

 

3/13/2024 : BP 2123 / EP 2124