ATEC2100 Automotive Professional Service

This course familiarizes students with the concepts of automotive professional service. The course will cover topics such as greeting customers, interpreting repair orders and proper repair techniques. This course meets all applicable National Automotive Technicians Education Foundation (NATEF) standards.

Credits

2

Prerequisite

ATEC1850 or Instructor approval

Course Requirements and Evaluation

Refer to Course Syllabus for detailed information regarding the requirements and evaluation standards for this course. The Course Syllabus will be distributed the first week of the course.

Learning Outcomes

The following outcomes will be addressed in the course:
Analyze concerns on customer vehicles
Demonstrate proper vehicle repair techniques
Estimate vehicle repairs
Illustrate professional interactions with customers
Complete vehicle repair orders
Repair vehicles in accordance with industry standards

Text and References

A list of textbooks required for this course is available at the bookstore.

Course Scheduling

The scheduled hours of instruction include sixteen hours for each lecture credit, thirty two hours for each lab credit and forty hours for each credit of supervised occupational experience (SOE).  Lecture credit may include formal or impromptu lectures, demonstrations or discussions with the entire class or with small groups or individuals.  Refer to the Course Credits section of this course outline for the credit breakdown.

Accommodations Statement

Access Services - Reasonable accommodations are available to qualified students with documented disabilities. Upon attending an intake meeting with Access Services, qualified students will receive a letter listing the approved accommodations that they may provide to their instructors. If you have a documented disability that may require accommodations, contact HTC Access Services at AccessServices@hennepintech.edu or https://hennepintech.edu/current-students/access-services/index.html

Campus

Brooklyn Park Campus and Eden Prairie Campus: 952-995-1300

Credit Details

Lecture:

1

Lab:

1