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Network Support Specialist (BP/EP) Diploma

Overview and Award Outcomes

Overview

This award provides the skills needed to design, manage, troubleshoot and secure network environments.  Students will practice technical skills through hardware installation, software configuration and management of computers, servers and networking devices. Microsoft Windows, Linux, Cisco, and other multi-vendor and cloud-based platforms relevant for today’s networks are explored.

Award Outcomes

Perform system administration tasks in a Windows environment

Perform system administration tasks in a Linux environment

Perform network administration tasks in a Cisco environment

Demonstrate troubleshooting tasks

Describe network components

Demonstrate programming logic

Career Opportunities

Positions are available as Network Support Specialists, Network Analysts, Network Administrators.

Program Requirements

Technical Studies Required 38 Credits

Course NumberCourse TitleCourse Credits
ITEC1000Information Systems

3

ITEC1080Microsoft Productivity Apps 1

3

ITEC1102PC Operating Systems

3

ITEC1105Network Admin 1

4

ITEC1110Windows Admin 1

3

ITEC1122Linux Admin 1

4

ITEC1421Network Admin 2

4

ITEC1505Fundamentals of Programming with Python

4

ITEC2065Help Desk/User Support

3

ITEC2150Windows Admin 2

4

ITEC2675A+ Hardware Support

3

General Education Required 6 Credits

COMM1260Small Group Communication

3

ENGL1070Technical Writing

3

General Education Elective 0 Credits

Technical Studies Elective 0 Credits

Course NumberCourse TitleCourse Credits

Total Diploma Credits 44

Semester Sequence

Completion of this award may require taking courses at both campuses.  For more information, please contact your faculty program advisor.

First Semester

Course NumberCourse TitleCourse Credits
ITEC1000Information Systems

3

ITEC1080Microsoft Productivity Apps 1

3

ITEC1102PC Operating Systems

3

 

COMM1260Small Group Communication

3

Total Credits  12

Second Semester

Course NumberCourse TitleCourse Credits
ITEC1105Network Admin 1

4

ITEC1505Fundamentals of Programming with Python

4

ITEC2675A+ Hardware Support

3

 

ENGL1070Technical Writing

3

Total Credits  14

Third Semester

Course NumberCourse TitleCourse Credits
ITEC1110Windows Admin 1

3

ITEC1122Linux Admin 1

4

ITEC1421Network Admin 2

4

Total Credits  11

Fourth Semester

Course NumberCourse TitleCourse Credits
ITEC2065Help Desk/User Support

3

ITEC2150Windows Admin 2

4

Total Credits  7

Graduation (44 Credits)

Semester listings reflect the recommended sequence.  Due to circumstances beyond our control, the information herein is subject to change without notice.  This listing is to be used strictly as an advising tool.

 

3/24/2023 : BP 2112 / EP 2113