Technology Services

HTC provides technology resources to all enrolled students, faculty and staff. The college Information Technology Department takes pride in providing high-quality support and service.

For college-related technical assistance, please contact the IT Helpdesk at (952) 995-1411.

College Email Account

College provided email is the official means of student communication from the college. It is also how you are notified of any registration waitlist information and any online class communication. Students will automatically receive an email address when they are enrolled and access to email is through Microsoft Office 365. Technical support for student email is provided from the student computer lab on each campus. Student email will be provided for one year after the last semester a student is enrolled.

College Technology Use Policy

All technology resources are the property of HTC. The use of technology resources is a privilege. Students are required to abide by HTC’s Policy 5.22 Acceptable Use of Computers and IT Resources. The policy can be viewed at Policies and Procedures.

D2L

D2L or Desire to Learn is a course management system. A D2L course site allows anytime, any-where access to syllabi, readings, multimedia files, electronic drop boxes, online quizzes, communication, grading, student progress reports, etc. D2L accounts are activated the day after a student registers for a course.

eServices

Using your StarID and password, you have the ability to access a variety of eServices:

  • Register for classes
  • Update your address, phone numbers, and email address
  • View your grades by term
  • View your complete HTC academic record
  • View your Interactive Degree Audit Report (DARS)
  • View the status of your Financial Aid
  • View your Financial Aid Award Letter
  • Accept awarded student loans
  • View your account for any balance due
  • Pay your HTC account using a credit card

Visit eServices.

Learning Commons

Each campus has a Learning Commons, with 10 computers. This area is open to all during normal campus hours.

StarID

StarID is a single username login for D2L, eServices, and other services used by HTC students and employees. Student StarID support is available in the Student Computer Lab.

Student Computer Labs

Hennepin Technical College offers students internet access and a variety of software programs in an open lab environment. For assistance with any college technology, you may visit the Student Computer Lab. Only college students with a current HTC student ID card may utilize the Student Computer Lab. Hours for the Student Computer Lab are posted outside of the lab.

Student ID Cards

All students are required to obtain an HTC student ID card. Student ID cards will be required for checkout of library materials and to utilize the Student Computer Labs. Student ID cards are issued by Public Safety staff during New Student Orientation or in the Public Safety Office. To obtain a student ID card, students must provide a current course schedule and photo ID. The first student ID card issued to a student is free; replacement cards and/or name changes are $10 each. The $10 fee must be paid at the Tuition Office before the replacement card can be issued.