CULA1700 Human Relations Management
This course is designed to prepare for the transition from employee to supervisor. To evaluate styles of leadership and develop skills in human relations and personnel management.
Course Requirements and Evaluation
Refer to Course Syllabus for detailed information regarding the requirements and evaluation standards for this course. The Course Syllabus will be distributed the first week of the course.
Learning Outcomes
The following outcomes will be addressed in the course:
Describe process of management through effective communication skills
Summarize leadership styles and analyze when each is most appropriate
Outline the supervisor's role in decision-making, problem solving and delegation of duties
Compare a variety of training methods
Discuss effective employee training programs which include follow-up training and cross-training
Describe necessity of change and ways of implementing change with the least employee resistance
Evaluate methods of conflict resolution and grievance procedures in union and non-union organizations
Discuss reasons for disciplinary problems and the supervisor's role in handling them
Analyze motivational techniques and problems
Discuss procedures for attitudinal changes
Analyze ways of dealing with stress in the workplace
Discuss legal issues related to managerial decisions including sexual harassment, discrimination, violence/anger and unemployment compensation
Text and References
A list of textbooks required for this course is available at the
campus store and in eServices.
Course Scheduling
The scheduled hours of instruction include sixteen hours for each lecture credit, thirty two hours for each lab credit and forty hours for each credit of supervised occupational experience (SOE). Lecture credit may include formal or impromptu lectures, demonstrations or discussions with the entire class or with small groups or individuals. Refer to the Credit Details section of this course outline for the credit breakdown.
Accommodations Statement
Access Services - Reasonable accommodations are available to qualified students with documented disabilities. Upon attending an intake meeting with Access Services, qualified students will receive a letter listing the approved accommodations that they may provide to their instructors. If you have a documented disability that may require accommodations, contact HTC Access Services at
AccessServices@hennepintech.edu or
https://hennepintech.edu/current-students/access-services/index.html.
Campus
Brooklyn Park Campus: 952-995-1300
Credit Details