METS1500 Fundamentals of Quality Concepts and Systems (On Hold)

This course will encompass review and discussion of fundamental quality concepts and various quality systems.  Fundamental concepts of quality will be covered including: variation, charting and diagrams, problem solving and process improvement, team guidelines, metrics, control charts and process capability, project tools, as well as others. There will also be discussion on the roles of quality and associated tools within the business environment.  

Types of quality systems covered will include: ISO 9001, Malcom Baldrige National Quality Award, some state quality awards, as well as others. There will also be discussion on quality system planning, implementation and integration with other quality and business systems.


Credits

3

Prerequisite

None

Course Requirements and Evaluation

Refer to Course Syllabus for detailed information regarding the requirements and evaluation standards for this course. The Course Syllabus will be distributed the first week of the course.

Text and References

A list of textbooks required for this course is available at the bookstore.

Course Scheduling

The scheduled hours of instruction include sixteen hours for each lecture credit, thirty two hours for each lab credit and forty hours for each credit of supervised occupational experience (SOE).  Lecture credit may include formal or impromptu lectures, demonstrations or discussions with the entire class or with small groups or individuals.  Refer to the Credit Details section of this course outline for the credit breakdown.

Accommodations Statement

Access Services - Reasonable accommodations are available to qualified students with documented disabilities. Upon attending an intake meeting with Access Services, qualified students will receive a letter listing the approved accommodations that they may provide to their instructors. If you have a documented disability that may require accommodations, contact HTC Access Services at AccessServices@hennepintech.edu or https://hennepintech.edu/current-students/access-services/index.html

Campus

Eden Prairie Campus: 952-995-1300

Credit Details

Lecture:

3